I am always intrigued by the comments we get on blooom’s Facebook page. Some are wonderful and uplifting, some are hilarious, and others. . . well let’s just call them “interesting.” But the ones that really catch my attention are those that are critical. And it’s why they are critical that concerns me. These comments criticize our clients for using blooom’s service. They are critical because these people believe that personal finance should remain personal—handled solely by that individual.
More specifically, the comments call out the blooom clients for being lazy or dumb. I came across one this past week and for some reason the following comment hit me hard and prompted me to write this blog:
Why pay someone to look over your money when you should be the one doing it[?] And you wonder why so many Americans are in debt, cause they are lazy with their finances. Sorry not paying someone to make money off of me cause I’m [too] lazy to watch over my own 401k.
When I read this, I didn’t get upset because I am an employee of blooom. I got upset because I am a client of blooom. According to this person, that makes me lazy and to some others who have commented, it also makes me dumb. So not on behalf of blooom, but rather on behalf of blooom clients, I feel compelled to provide a more expansive response to these types of Facebook comments.